P.O Box 350 441
Fort Lauderdale FL, 33335-0441
If, for any reason, you are unhappy with the purchase performance of our products, you are entitled
to a full 100% money-back refund of your purchase price. (Less shipping costs). In order to obtain
a refund, the following instructions must be followed:
1. If the product(s) has not been used, you must return the product(s) to Bald Head Shine within 30
days of the original purchase date, together with a short note stating "what" is being
shipped back, and "why" it is being returned; or
2. If the product(s) has been used, you must return the unused portion of the product(s) in its original
container including any full, partially full or empty bottles to Bald Head Shine within 90 days of the
purchase date, together with a letter indicating the procedure followed during product use, the end
results of using the product, and "why" you are dissatisfied with the product's performance.
Upon receipt of these, a full refund of the purchase price will be immediately made to the purchaser,
and your feedback will be promptly reviewed by our Quality Assurance Department as part of our
continuous quality improvement program to insure complete customer satisfaction.
3. In order to take advantage of this guarantee policy you must try the product(s) for at least 60 days.
We only refund those users who have tried the product for at least 60 days.
This guarantee is not effective for any 1 month supply purchases or returns.
Upon completion of order, shipping normally takes 5-10 business days, excluding holidays.